Frequently Asked Questions
Everything you need to know about your Kodiak® experience.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy on all unworn and unused items in their original packaging. Please visit our Returns Portal to start your request and receive a prepaid shipping label.
Do Kodiak® products come with a warranty?
Yes, all our products are backed by a 6-month limited warranty against manufacturing defects. If you experience an issue with craftsmanship, please contact our support team with your order number.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 30 minutes of placement by contacting our customer service team via live chat or phone.